Returns and Refund Policy

 

To return items, please contact us by email to let us know of your intentions.

 

We'll then send you a free returns label, free of charge as long as it is in its original condition and received within 14 days from the date of purchase. 

 

Once we've received your return we'll process the package and the refund should be back in your account within 5 working days.

  

If an item ordered from us is faulty or damaged when it arrives to you, then you can, of course, return it free of charge within 30 days for an exchange or full refund. 

If you change your mind about an item, you can do so within 14 days under the Distance Selling Regulations. Please contact us by email to register your return within that timeframe. We will issue a full refund for the item once it has been returned to us.

GAYNOR SOLLY

info@gaynorsolly.co.uk 

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